If you’ve lost or can’t find the product key, contact the manufacturer.How to manage your security questions for a local Windows accountīefore getting started, I recommend a few preliminary tasks that can head off potential problems: If Windows came preinstalled on your PC, the product key should be on a sticker on your device. If you purchased a physical box copy of Windows, the product key should be on a label or card inside the box that Windows came in. Locating your product key for Windows 7 or Windows 8.1 If you upgraded from Windows 7 or Windows 8.1 for free, you should have a digital license. You can use the digital license for activation. If you bought Windows 10 Home, Professional, or upgrade to Pro in the Windows 10 Store app, you'll receive a digital license. You can find out if you purchased from Microsoft in your Microsoft account Order history. Microsoft only keeps a record of product keys if you purchased from the Microsoft online store. The product key is in the confirmation email you received after buying your digital copy of Windows. For more info, contact the retailer that sold you Windows 10.Ī digital copy of Windows 10 from an authorized retailerįind your product key in the confirmation email you received after buying Windows 10 or in a digital locker accessible through the retailer’s website. The product key is on a label or card inside the box that Windows came in. For more info, contact your hardware manufacturer.Ī physical box copy of Windows 10 from an authorized retailer The product key is preinstalled on your PC, to find the key check the packaging the PC came in, or it can be included on the Certificate of Authenticity (COA) attached to the PC. Without one of these options you will not be able to activate Windows 10. In order to activate Windows 10, you will need a 25-character product key or a digital license.ĭepending on how you got your copy of Windows 10 will determine how you find your product key to activate.
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